Frequently Asked Questions
(organized by product)

DOWNSPOUTS

Q: What is the longest downspout RDCA can produce?
A: In 3 x 4 and 4 x 5 corrugated downspouts, shipping cost is the limiting factor. For less than truckload shipments, any length up through 20 feet long is a common occurrence. Above 20’long, depending upon the order quantity, this too can be shipped without excessive shipping cost. As for smooth downspout the limiting factor is production capability, which limits us to a maximum length of 20’.
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Q: What downspout sizes can RDCA produce?
A: RDCA can fabricate any size box downspout you choose, provided the sheet metal stock
can accommodate your request.
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Q: From what metal thicknesses can RDCA fabricate downspout and elbows/offsets?
A: The table below shows metal thickness from which RDCA can produce downspout products.
 

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Q: How does RDCA ship its downspout products to ensure there is no damage in transit?
A: Downspout product is either wrapped in plastic and/or paper interleaved, then boxed, skidded, banded & shrink wrapped. All skids are customized in size and constructed of oak wood (not pine). Boxes are also custom fit for the contents to eliminate movement during transit. RDCA has freight agreements with numerous carriers and less than 1% of shipments have damage. In the unlikely event there is damage, upon receipt of a signed BOL noting the damage, RDCA will replace the damaged product at no charge.
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Q: What are standard lead times for downspout products?
A: RDCA has a 1 to 2 week lead time for most downspout products. Should a standard lead time not be quick enough for your specific requirements RDCA can usually accomodate a quicker lead-time, depending upon the specific order requirement.
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Q: Does RDCA provide the components to go with the downspout?
A: Yes. If we can provide the downspout, we can also provide the components to go with the downspout. This includes, but is not limited to the following:

• Downspout brackets/straps
• Elbows (a or b or custom)
• Outlet tubes
• Matching pop rivets

GUTTERS

Q: What is the longest gutter Roof Drainage Components & Accessories, Inc. can produce?
A: 20 feet in any box profile or 6K (Ogee).

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Q: What gutter profiles can Roof Drainage Components & Accessories, Inc. produce?
A: Roof Drainage Components & Accessories, Inc. can fabricate any box style gutter you choose. Most orders are fabricated per customer drawing or sketch. If you are indifferent regarding the profile, the gutter profile suggested by Roof Drainage Components & Accessories, Inc. would be an industry standard.
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Q: How wide of a gutter can Roof Drainage Components & Accessories, Inc. produce?
A: The only limiting factor is the width of flat sheet metal stock from which the gutter is fabricated. Typically this is 48”. This being said, Roof Drainage Components & Accessories, Inc. has produced gutter as wide as 15” with multiple bends in the profile.
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Q: From what metal thicknesses can RDCA fabricate gutter?
A: The table below shows metal thickness from which RDCA can produce gutter products.
   

Q: How does RDCA ship its gutter products to ensure there is no damage in transit?
A: Gutter products, as are all of RDCA products, are paper interleaved, boxed, skidded, banded & shrink wrapped. RDCA has freight agreements with numerous carriers and less than 1% of shipments have damage. In the unlikely event there is damage, upon receipt of a signed BOL noting the damage, RDCA will replace the damaged product at no charge.
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Q: What are standard lead times for gutter products?
A: RDCA has a 2 week lead time for most gutter related orders. Should 2 weeks not be quick enough for your specific requirements RDCA can potentially provide a quicker lead-time, depending upon the specific order requirements.
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Q: Does RDCA provide the components to go with the gutter?
A: Yes. If we can provide the gutter product, we can also provide the components to go with the gutter. This includes, but is not limited to the following:

• End – caps
• Miter boxes
• Expansion joints
• Splice plates
• Rivets to match
• Hidden hangers/spacers
• Gutter support brackets
• Conductor heads