RDCA extends an invitation to roofers, architects, engineers, builders, developers,
roofing material distributors, property managers, and other professionals to contact us for specifications
and to order custom or standard gutter, downspout components and accessories.
Roof Drainage Components & Accessories is determined to provide you with a level of customer service that exceeds your
expectations. Here are a few examples of what you can anticipate when working with RDCA:
Your questions will be answered on your first phone call or, if it’s a very unusual inquiry, we will reply back
to you within the time stated. You will not be “left hanging”.
RDCA will produce any length downspout or any customized elbow or offset at no extra charge.
No minimum size order requirements. Every order is important and accepted with appreciation of the fact that you
are placing your confidence in us.
Pricing that is freight pre-paid or without freight – whichever you prefer.
Lead time performance for shipments that will exceed your expectations.
Meeting or exceeding quoted ship dates in better than 95% of its shipments.
Packaging done to withstand the typical abuse of freight handling and transportation. As a minimum downspout products are
packed with double wall fluted cardboard. Standard packaging for shipments includes customized skids, metal corners on all
exposed box corners, metal banding and shrink wrap.
Tolling services are available and we will hold your extra coil for future orders at no additional charge.
Available Private Label shipping for commercial relationships. Your packaging will have no markings other than contents
and information required for proper delivery.
Payment options and flexibility including Visa, Mastercard, Discover, and American Express.
Live Customer Service during normal business hours without navigating a complex phone system.
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Freight Claim Support:
In the unlikely event that there is a freight claim we will handle the administrative
follow-up with the carrier and replace your damaged product immediately, without additional cost to you.
